Return the reusable transport bag
Need a refill? Great! Then simply send the transport bag back to us. The next rhinopaqs are already ready for delivery and are waiting to send further shipments in a climate-friendly way. Simply use the packaging with the large rhinopaq sticker for the return shipment. In our quick guide, you can find out how to return the transport bag and conveniently order additional supplies.
Frequently asked questions
The concept of using reusable packaging is new in the shipping of goods. And because it is so new, questions may arise. You can find answers to your questions here. Is your question not listed? No problem. Just send us an e-mail to rhinopaq We'll get back to you as soon as possible!
We use our transport bags to send our rinopaqs to our customers. Of course, we do not use disposable packaging here either and use the transport packaging as often as possible. Therefore, please return the bag to us in the rhinopaq provided.
We have equipped a rhinopaq with a parcel label for return shipment and a conveyor belt. You can recognize the packaging by the large sticker with rhinopaq on the top. We have also included an offline description in the lid.
Simply use our enclosed sealing sticker. Stick it over the sealing flap as a seal and you're done. Additional adhesive tape not only extends our processing time, it also produces unnecessary packaging waste, which we want to avoid together.
Are you worried that goods will disappear without the use of additional adhesive tape? We have designed our rhinopaq so that the goods cannot fall out due to the extended side flaps and willful removal would leave visible damage.
The answer is clear: it depends! We recommend that you always keep a bundle / transport bag with 160 rhinopaqs in stock. This way, you can always empty your transport bag completely and then send it back with peace of mind. This way, you will always have a supply of 160 rhinopaqs until the next delivery. Note: Please also take a look at the information on the automated replenishment process!
You can place an order in our online store at any time. We are already working on an automated process for our existing customers: in the future, we would like to go online with direct debit. As soon as we receive your transport bag back, the supplies will be on their way to you. No clicks, no phone calls, nothing. You will simply receive the invoice by e-mail after we have collected the amount.
Our transport packaging has been designed in such a way that it can transport many reusable packages and is still easy to handle. In addition, the quantity is practicable for a large number of online stores, avoids frequent reorders and saves expensive storage space. However, if you have an urgent need for a different quantity, please get in touch using our contact form. We are sure to find a suitable solution for you!
That is very annoying! Please contact us with a brief description and a photo using our contact form. If rhinopaqs are also affected and are therefore no longer suitable for use, please also let us know. We will contact you immediately and solve the problem.